How to study for Cisco Certified Support Technician IT Support with free official resources
You do not have to buy a course to prepare. Below are the free, official resources for this credential — every link is the vendor's or certifying body's own page, sourced and dated. We tell you plainly where the free path is complete and where it stops.
Free-path rating: Objectives free, prep is paid. The vendor publishes the exam objectives/outline for free, but its structured training is paid. The free path here is the spec to study against, not a course.
See the certification itself: Cisco Certified Support Technician IT Support · and what it costs to earn and keep.
Free official resources
| Resource | Type | Cost | Source |
|---|---|---|---|
| CCST IT Support exam topics (official Cisco Learning Network) | Exam objectives / outline | Free | official |
| CCST Certifications Community (Cisco Learning Network) | Free official community / forums | Free | official |
What to know
- CCST IT Support exam topics (official Cisco Learning Network): Linked from the official Cisco 100-140 exam page as the CCST IT Support exam topics source.
- CCST Certifications Community (Cisco Learning Network): Cisco links this community from the CCST exam page for training guidance and free resources; treat it as community support, not structured exam prep.
The free path, in order
1. Start from the exam objectives / outline — it is the exact list of what the exam tests, and it is free. Study against it, not against a course's table of contents.
2. The vendor's structured training is paid, so the honest free route is: study the objectives, use free/low-cost reputable material, and budget only for the exam itself — see what it costs to earn and keep.
Free resources reduce what you spend to study; they do not reduce the exam fee and do not guarantee a pass. A course is not the certification.
Sources
- CCST IT Support exam topics (official Cisco Learning Network): https://learningnetwork.cisco.com/s/ccst-it-support-exam-topics
- CCST Certifications Community (Cisco Learning Network): https://learningnetwork.cisco.com/s/topic/0TO6e000002ei40GAA/ccst-certifications-community
Citation Ledger
| ID | Supports | Evidence | Source |
|---|---|---|---|
| CIT-01 | Exam objectives / outline: CCST IT Support exam topics (official Cisco Learning Network) (Free, as of 2026-06-20) | Official vendor/body page | link |
| CIT-02 | Free official community / forums: CCST Certifications Community (Cisco Learning Network) (Free, as of 2026-06-20) | Official vendor/body page | link |