Support certification roadmap (cross-vendor)
This is a cross-vendor view of Support credentials, drawn from our seed data and ordered from foundational to advanced. It spans 2 vendor(s) so you can compare the domain's options side by side for planning.
Vendors and levels here are not a fixed sequence to complete in order. Pick based on your target role and your employer context rather than collecting every tier. A credential is a signal of skill, not a hiring guarantee — start the RoleMath planner to see which roles fit you and which credentials map to them.
Support credentials across vendors
| Credential | Vendor | Level | Type | Exam codes | Links |
|---|---|---|---|---|---|
| Cisco Certified Support Technician IT Support | Cisco | Entry | Certification | 100-140 | Details · Cost |
| CompTIA A+ | CompTIA | Foundation | Certification | 220-1201, 220-1202 | Details · Cost |
Sources
- Cisco Certified Support Technician IT Support (official): https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html
- CompTIA A+ (official): https://www.comptia.org/en-us/certifications/a/core-1-and-2-v15/
- Cisco — Cisco CCST IT Support Exam: https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html
- CompTIA — A+ Core 1 and 2 Certification V15: https://www.comptia.org/en-us/certifications/a/core-1-and-2-v15/
Citation Ledger
| ID | Supports | Evidence | Source |
|---|---|---|---|
| CIT-01 | Cisco Certified Support Technician IT Support (Cisco) — level, track, exam (100-140) | Vendor official credential page | official page |
| CIT-02 | CompTIA A+ (CompTIA) — level, track, exam (220-1201, 220-1202) | Vendor official credential page | official page |