Taking a EC-Council exam: scheduling, proctoring, retakes & refunds

The exam itself is the one cost you can't avoid — so don't lose it to a missed reschedule window or a failed proctoring check. Here is how this vendor's exams actually work, every policy sourced and dated. Policies change; confirm the current terms before you schedule.

Testing provider: EC-Council exam portal / Pearson VUE

See also: what these certifications cost · can you earn them · study for them free · ways to fund them.

How you take it

The CEH knowledge exam is multiple-choice (125 questions, 4 hours) delivered online via the ECC exam portal; the CEH Practical is a 6-hour hands-on exam on the iLabs Cyber Range. Vouchers come in a Pearson VUE (test center) flavor and an ECC Exam Center / Remote Proctoring flavor.

Scheduling & rescheduling

Not published on EC-Council's policy index; rescheduling is governed by your chosen delivery platform (Pearson VUE or the ECC remote-proctoring service) — confirm the deadline there before you book.

Refunds & cancellation

Not published on EC-Council's policy index; EC-Council vouchers are valid 1 year from release and non-transferable. Confirm refund terms with your voucher/delivery platform before purchase.

Retakes

Retakes are paid — you must purchase a (discounted) ECC Exam Center retake voucher; there is no free retake. There is no wait before the 2nd attempt, then a 14-day wait before the 3rd, 4th, and 5th attempts, with a maximum of 5 attempts per 12 months before a 12-month wait. Passers cannot retake the same exam version.

Online proctoring: what to have ready

Remote Proctoring Services are available (and a free upgrade to remote proctoring is offered to ETC voucher holders requesting accommodation). Specific environment-check details are set by the delivery platform.

Getting your results

Not confirmed on a fetched EC-Council page; the CEH knowledge exam is multiple-choice, so a score is typically shown promptly — verify on EC-Council's results policy.

Testing accommodations

Accommodations are ADA-compliant and require a two-part form (you plus a licensed healthcare professional) submitted at least 30 days before exam registration; EC-Council responds within 14 days.

Which exams this covers

• EC-Council CEH — cost

Policies change — these are the terms as of the date shown; always confirm the current scheduling, reschedule, refund, and retake rules on the official page before you book or pay.

Sources

• Official exam-policy page: https://cert.eccouncil.org/exam-retake-policy.html
• Official exam-policy page: https://cert.eccouncil.org/exam-policies.html
• Official exam-policy page: https://cert.eccouncil.org/special-accommodation-policy.html

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