Military Veteran to IT Support
Who This Is For
Veterans with comms/IT MOS or no specific tech background wanting the fastest foothold.
What Transfers
Discipline, equipment handling, comms experience, ability to learn systems fast.
Realistic First Role
Help Desk Technician — BLS median $61,860 (occupation-level; entry roles sit below it), ~40.8k annual openings, -3.7% projected change, job zone 3. BLS projects this occupation -3.7% over the decade — demand is steady through churn, not growth.
Cited figures from BLS (occupation-level): median $61,860 · outlook -3.7% · ~40.8k annual openings · job zone 3. The median is the BLS OEWS median for Computer User Support Specialists (SOC 15-1232), occupation-level. Source: BLS OEWS + BLS Employment Projections (see Citation Ledger).
The Pathway
Veteran → IT Support (entry) → Systems Admin (mid) → or pivot to high-growth cyber.
What to Study
CompTIA A+ (use GI Bill / VET TEC). If you held a clearance, consider routing toward cybersecurity (guide: military-veteran-to-cybersecurity) for the growth and clearance premium.
Reality Check
IT support is the fastest foothold, but flat-outlook — for veterans with clearances, cyber is the higher-upside target.
Next Step
Run the RoleMath planner to see which path fits you.
Sources
- Official source: https://www.bls.gov/oes/special-requests/oesm25nat.zip
- Official source: https://www.bls.gov/emp/ind-occ-matrix/occupation.xlsx
- Official source: https://www.onetcenter.org/database.html
- OEM certification page: https://www.comptia.org/en-us/certifications/a/
Citation Ledger
| ID | Supports | Evidence | Source |
|---|---|---|---|
| CIT-01 | Occupation wage (median annual) | Government labor data — BLS OEWS | Help Desk Technician BLS OEWS wage source |
| CIT-02 | Occupation outlook and annual openings | Government labor data — BLS Employment Projections | Help Desk Technician BLS Employment Projections source |
| CIT-03 | Role fit / job zone / O*NET profile | Government labor data — O*NET | Help Desk Technician O*NET source |
| CIT-04 | Certification page — CompTIA A+ | OEM official certification page | CompTIA A+ official page |