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Tools & technologies for a Cloud Support Associate

Source-cited RoleMath page about Tools & technologies for a Cloud Support Associate.

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Researched by RoleMath Research. Every figure on this page traces to the official source shown next to it.

Tools & technologies for a Cloud Support Associate

Mapped to the ONET occupation Computer User Support Specialists (ONET 15-1232.00, SOC 15-1232).

How to read this list

These are the software and technologies ONET associates with this occupation. "Hot Technology" and "In Demand" are ONET's flags for technologies that appear frequently in employer job postings for the occupation — they describe what's commonly listed, not a hiring guarantee or a required checklist.

Tools & technologies by category

Data base user interface and query software

ToolO*NET flags
ServiceNowHot Technology, In Demand
Structured query language SQLHot Technology, In Demand
Amazon RedshiftHot Technology
Amazon Web Services AWS softwareHot Technology

Desktop publishing software

ToolO*NET flags
Adobe InDesignHot Technology

Development environment software

ToolO*NET flags
Microsoft Azure softwareHot Technology, In Demand

Document management software

ToolO*NET flags
Adobe AcrobatHot Technology

Electronic mail software

ToolO*NET flags
Microsoft OutlookHot Technology, In Demand

Expert system software

ToolO*NET flags
Ansible softwareHot Technology

Graphics or photo imaging software

ToolO*NET flags
Adobe Creative Cloud softwareHot Technology
Adobe IllustratorHot Technology
Adobe PhotoshopHot Technology

Internet directory services software

ToolO*NET flags
Microsoft Active DirectoryHot Technology, In Demand

Office suite software

ToolO*NET flags
Microsoft Office softwareHot Technology, In Demand

Operating system software

ToolO*NET flags
Apple iOSHot Technology, In Demand
Apple macOSHot Technology, In Demand
LinuxHot Technology, In Demand
Microsoft WindowsHot Technology, In Demand

Spreadsheet software

ToolO*NET flags
Microsoft ExcelHot Technology, In Demand

Web platform development software

ToolO*NET flags
AJAXHot Technology

Sources

  • National Center for ONET Development — ONET 30.3 Database: https://www.onetcenter.org/database.html (retrieved 2026-06-12)

Citation Ledger

IDSupportsEvidenceSource
CIT-01Tool list for Cloud Support Associate (20 tools across 12 categories)ONET occupation software associations (ONET occupation software data)National Center for ONET Development — ONET 30.3 Database
CIT-02"Hot Technology" and "In Demand" flags (20 hot, 11 in-demand)O*NET posting-frequency labels, not a hiring guaranteeNational Center for ONET Development — ONET 30.3 Database

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